Lateral Solutions’ intelligent approach to business efficiency means that we offer a wider, more flexible range of solutions than that of most software companies and management consultancies.

We are driven by what makes most economic sense to your business; often the most sensible path isn’t re-aligning the whole business or installing a cross-functional software solution, but more simple, practical steps to enhance your business.

We have expertise, and can offer independent advice, on a whole host of areas:

ERP/ Finance & Accounting Systems

Having started our business as a division of a successful accountancy firm, we have real expertise in specifying and implementing accountancy software applications. We work with Sage, Microsoft, Exchequer, Pegasus, Access and MYOB and will recommend the best package to match your need.

• Independent advice on ERP/ accounting & finance software solutions
• Installation and configuration of software, and aligning to the needs of the business
• Data cleansing and data migration
• Ongoing help and advice
• Automatic upgrades
• The addition of additional modules
• Integration with your other software applications

Customer Relationship Management (CRM)

CRM or a Contact Management System is the process of managing your interaction with your customer applied through a software application. These systems store details of your transactions with your customers, potential customers and other contacts and makes communication with them easier and more cost-effective. For charities and other not-for-profit organisations, CRM can be used to build relationships with financial supporters as well as those who benefit directly from the their activity.

• High-level strategic advice on enhaning the customer relationship and experience
• Independent advice on CRM solutions available in the market
• Installation and configuration of your new system including adding existing customer data on to the new application (date migration)
• Ongoing help and advice
• Automatic upgrades
• The addition of additional modules
• Integration with your other software applications

Report Writing

Often the problem that clients come to us with is not in the software application itself, but a frustration in unlocking the data held in the system to yield meaningful data and reports. Using tools already embedded in your existing software, or bringing special applications to bear on the problem we will find and marshal the information that you need to make decisions.

• Report Generation
• Bespoke Report Production
• Data Interrogation
• Data Manipulation & Cleansing

Mobile solutions

Personal Digital Assistants (PDA’s) can be linked into the central information hub (perhaps a CRM application) back at base. If your organisation has staff who are on the move, or work from a remote location, providing a PDA, Smartphone, or Tablet PC, can be a fast and reliable way of keeping in touch and sending and receiving vital data

• Recommendations for integrating mobile technology into your existing system
• Adding PDA’s to your network
• Upgrading and increasing their functionality
• Exporting office information to your handheld PC (PDA) when you are out of the office, on-site, or face to face with a potential client.

Training

Although most software vendors provide training courses these are often expensive, geographically inconvenient and not tailored directly to the needs of the staff that are using the system.

• Bespoke on-site training courses
• Up to six trainees in a single session
• Ongoing support and advice

Template and Electronic Document Management (EDM)

For your office systems to work smoothly it is vital that generic templates are produced for displaying the written and numerical information that is used across the business. Outside the organisation these forms create the right image with business partners, clients and customers.

In addition, the efficient management and storage of documents both electronic and paper-based is vital to all modern organisations. Document management technology can help reduce costs and also bring greater utilisation of in-house knowledge.

• Document design
• Template creation
• Document cleansing – removing legacy code from documents
• Document storage advice
• Document management

For more information call 020 8731 0840 or email enquiries@latsol.co.uk